"Thank You for a fantastic Car Buying Experience ... "

On behalf of myself and my family we would like to thank you for the fantastic car buying experience.  My wife and I were very hesitant on leasing a car because of the past experiences we have had with car dealerships.  Everyone at Piazza Honda of Reading were up front and extremely honest.  The car buying experience has become a nightmare, but NOT at Piazza Honda of Reading.  Tom Miller our sales representative and it was not a game with Tom, it was a very pleasant transaction.  I will never do business with any other dealership, but Piazza Honda of Reading.  We love the Honda Accord and thank you so very much for making the car buying process a great one.  

Joseph January 19, 2012

"Always Quick Service"

They are always quick.  The service advisors are good with coupons, reminders, that kind of thing. 

Melissa January 10, 2012

"Piazza Customer for Years"

I have been going to Piazza Honda of Reading for many years.  They have been taking good care of me. 

Beverley January 7, 2012

"Friendly Service Advisors"

They were very friendly when I dropped my car off.  The service was very efficient.  It was very easy to drop my car off and pick my car up. 

Gayle January 6, 2012

"Kind and Courteous"

I brought my car in with a short amount of time that I had.  The service department was very kind and courteous.  I was very pleased with the time frame in which it was completed. 

Judith January 5, 2012

"Great Service Experience"

I am from Florida and I was in Reading, PA, when I had a problem with my 2011 Odyssey.  I stopped by Piazza Honda of Reading Saturday morning, 11/26.  While the service department was very busy, Danielle Bennett, listened to my story and provided the kind of consideration and service that would cause me to by Honda again.  Congratulations on your customer friendly service.  

Fred December 15, 2011 (2011 Odyssey)

"Great Experience "

I have been searching for a car for my wife for a few weeks now.  I traveled across the state to Altoona, and into New Jersey.  I would say that I have been to fifteen different dealerships.  I was surprised at the terrible service that we received.  I was very relieved when I walked into Piazza Honda of Reading.  We have dealt with the run-around, the ripoff, the lying salesman, etc with the other dealerships we have visited.  I met Brandon within two minutes of walking onto your lot, and he worked hard to make our buying experience perfect.  He was the only salesman to give me a return phone call after leaving any of the dealerships and we genuinely felt that he was honest and cared about making our car buying experience a good one.  Thanks again to Brandon and Piazza Honda.    

Donald November 21, 2011

"Piazza's Excellent Service"

Gary,

Just wanted to let you know about your excellent service team and how well I am treated at Piazza.  I brought my daughter's 2005 Honda Civic Hybrid in for service about two weeks ago.  The Honda service person called to advise me that the car needed a few extra services and gave me a quote.  I agreed to the work and got a call a short time later that the car was ready for pick up.  When my husband and I came to pick the car up, the Honda service people were all busy with customers.  Jake walked over and said: "Hello, Christine, are you here to pick up your Honda?  I can help you."  He then got my bill.  He went over it with me and walked me to the cashier.  That is outstanding service.  Jake and your service department are a huge reason that I bought another Acura last year.  I simply couldn't look at any other make because Jake and your service team has taken such good care of my family over our years in Reading.  I also must say that I do love my TL.  Your service team is the best. 

Christine November 13, 2011

"We will return!"

We were coming from a bit of a distance, Piazza stayed open later to adjust to our schedule, who else does that??  We were very impressed!  Everyone was very friendly and helpful.  We will definitely be repeat customers at Piazza Honda of Reading! 

Melissa October 6, 2011, 2011 Odyssey

"Thank you for the Wonderful Service!"

I have nothing but "great" things to say about Piazza Honda of Reading.  I am enjoying my new car and had a very nice experience when I brought my CR-V in for my first oil change!

Pamela September 7, 2011, 2011 CR-V

"5+ years as Piazza Honda Customer"

I've been a Piazza Honda customer for the past 5 years.  Other repair shops do a "so-so" work job.  I recently had a couple of issues with my Accord.  I decided to bring it in to get it checked out at Piazza Honda of Reading.  Jake Green, Service Advisor, took care of my situation. Jake has been very helpful, professional and made me feel as if I was as important as a customer who purchased a brand new Accord.  I believe he is a great asset to your company.  With customer service being so poor in many places, Jake went the extra mile in customer service.  I'm writing to say, you should be proud of having wonderful employees like, Jake Gree.  From now on, I will be allowing only Piazza Honda to service my vehicle. 

Ralph September 1, 2011 (Accord)

"Best Buying Experience"

I just purchased a pilot and worked with Matt Stefan.  It was the best buying experience I've ever had.  Matt was great and the entire staff was so nice to me and my "chief negotiators" my 1 and 3 year old kids.  You guys did great!

Stephen July 2, 2011

"Thorough, Attentive, Fair Priced Service"

I was in Reading recently to go on vacation with my brother and his children who love there.  I live in Richmond, VA.  I had a couple of issues with my Honda CR-V so we dropped it off at Piazza for the week.  I cannot remember when I have had such thorough, attentive service at such a fair price.  Gayle Leinbach was my service rep and she kept me posted every step of the way, even though we were vacationing in New Jersey.  I only wish I lived in Reading so that I could have all my car care performed at Piazza.  I cannot say enough about the care and professionalism I received at your service department and I will be sure to try to time my service needs with my future visits north to my family in Reading. 

Connie June 29, 2011, CR-V (Richmond, VA)

"4th Honda from Piazza "

This is my fourth Honda from Piazza.  I have been very happy with each purchase.  I appreciated that they called me at work and explained the extra work needed.  They told me the estimate price and why it needed to be done.  I appreciated that.

Mary May 5, 2011

"Very Pleased with Piazza"

I just wanted to let you know how pleased I am with the service I received at your dealership.  I have only driven the car a few miles, but so far, I think I have made the correct decision.  In my car searching, I went to several dealerships, but when I came to Piazza Honda of Reading, it was a pleasureable experience.  I had the pleasure of meeting Jessica Diefenderfer on Monday.  She saw how extremely upset I was and took the time to hear my story.  I told her I was dealing with a limited budget and had to find just the right thing.  She did not pressure me, she listened and called me back and said she thought she could help me.  I did return and was really impressed with what she had to offer.  She not only met my needs, she exceeded them.  You are fortunate to have such a lovely young woman on your staff.  I have been in sales and customer service for 40 years and recognize a winner when I see one.  Thank you for your excellent service and I look forward to a long relationship with your firm.   

Deany April 27, 2011

"Very Knowledgeble"

I was just at Piazza Honda of Reading to look at the new CR-V.  The salesman did a nice job and was very knowledgeable and courteous.

Timothy April 22, 2011

"Professional & Friendly"

I purchased my first Honda vehicle yesterday at Piazza Honda, however, based on my experience with salesman, Jim Stratten and all the staff - I suspect it will not be my last.  Jim was curtious, professional and friendly in his approach.  We test drove two cars, and I decided on the Accord.  He quickly identified I was not interested in the typcial dealership "Let me check with my manager" routine, and presented me with a fair price right out of the gate.  Great job and buying experience - miles above my experiences earlier in the day at other dealerships!  Thanks to Jim and all the staff at Piazza Honda of Reading for your values in fair pricing and outstanding customer service!

Tom March 23, 2011, 2011 Accord

"A Very Good Experience"

Steve Moffa, a manager, was very easy to deal with.  I had a very good experience at Piazza Honda of Reading.  I will recommend this dealer and come back!

John March 7, 2011, 2011 Accord (Lincoln University, PA)

"Best Car Purchasing Experience"

Jack Burke was excellent.  I cannot say enough about the excellent customer service that I received.  The sales manager, Gary McCloskey, was excellent as well.  There are seven Honda dealerships in my area and Piazza Honda of Reading, was the only place that made everything so simple.  This is my second purchase from Piazza and truly was the best purchasing experience I have ever had.

Ronald March 2, 2011, 2011 Civic (Honey Brook, PA)

"Great Financing Experience"

Bob LeClair, the finance manager, helped me out a lot; with understanding the extended warranty.  I appreciated all of his help!

Melissa March 2, 2011, 2011 Civic (Birdsboro, PA)

"Nice Service Advisors"

The service advisors were very friendly and nice.  They even gave me a little tour of the shop, which I was very interested in.

David March 2, 2011, 2011 CR-V (Wenersville, PA)

"Very Helpful"

My salesperson, Abou Cassell, was very helpful during the purchasing process.  He did a very good job of following up. 

Lizette March 1, 2011, 2011 CR-V (Temple, PA)

"Thanks" just doesn't seem like enough.

Words cannot adequately justify how appreciative we are to the compassionate assistance that we received at this dealership.  The generosity, helpfulness and patience displayed by the Honda team is unmatched by any other dealership, that we've encountered.  Thank you for affording us the opportunity to drive a dependable vehicle indebted! 

Elen & Mike February 9, 2011

"Wonderful Sales Experience"

We love our 2011 Honda Accord that we just picked up last night! Matt Stefan is awesome and made the whole process from beginning to driving off the lot absolutely wonderful! Will recommend Matt and Reading Honda to everyone!

Tricia January 25, 2011, 2011 Accord

"Great Finance Manager"

I was very impressed with Bob LeClair, the Finance Manager.  He explained the warranty information from top to bottom.  He was really awesome, very knowledgeable and easy going.   

Winnifred December 16, 2010, 2011 CR-V Elverson, PA)

"Top-notch Salesman"

I was really happy with the salesperson, Frank Franco, he was great.  I purchased my first civic from Frank and as long as he is there, I will continue to purchase civics.  Everyone I interacted with was really nice.    

Alana December 2, 2010, 2010 Civic Hybrid (Bethlehem, PA)

"Very Helpful"

Beb LeClair, the finance manager was very nice and good.  Tom Miller was my salesman an he was terrific.  He took the time to go over the navigation system and showed me how to release my gas cap.  Tom also set up my iphone with my vehicle.  I really appreciated this!

Diane December 1, 2010, 2011 CR-V (Wernersville, PA)

"Exceptional Treatment!"

My experience with our buying experience with Piazza Honda of Reading was exceptional!  Matt Stefan, was so responsive to my needs, and went out of his way to secure a vehicle, the color of which was not easy to find.  Matt was a true sales professional! 

Rebecca November 23, 2010

"Will be back..."

I would definitely shop at Piazza Honda of Reading in the future and would recommend them to anyone looking for a new car. 

Shana November 20, 2010

"Nice experience"

My wife and I went to Piazza Honda of Reading knowing exactly what we wanted and had a nice experience with Jessica in the purchase of our CR-V.

Thomas November 18, 2010

"Exceptional Service "

Bob Ruhe and the sales manager, Mark Kosak, provided exceptional service to both my fiance and me during our time at the dealership.  We look forward to working with them again in the future. 

Ashley November 6, 2010

"Professional and Personable"

Buying my new CR-V was the most pleasant experience I've ever had buying a new car!  Jess made me feel comfortable and worked out a great deal for me!  She knew every detail about my car and was very professional and personable.  I have owned two other Honda's, both bought from Piazza Honda.  I think they do a great job with every aspect of your car care buying experience!

Cathryn October 16, 2010, 2010 CR-V (Reading, PA)

"Very Impressed"

I was very favorably impressed with my salesperson, Joshua Westendorp.  His polite, courteous, and "genuine" sales approach actually made the sale happen for me at Piazza of Reading.  I had a positive connection with Joshua and that made a big difference when it came time to make a decision.  In the end, I felt very comfortable dealing with him and I preferred to give my business to my local dealer.  Joshua made the difference and I have nothing but high praise for him. 

Edwin August 31, 2010

"4 Piazza Vehicles"

I have purchased at least 4 vehicles from Piazza Honda of Reading and have had great experiences each time.

Sharon August 4, 2010

"Great Experience."

To Jake - A sincere thank you for doing your best to get the job done.  Even better, meeting with success.  Kerry and I really do appreciate all the personal effort you put into working for us as the customer and consumer in this situation.  We wanted to recognize you personally for going all out for us. 

Karen D July 30, 2010

"Great Service!"

Just before 11:00 am yesterday morning I walked into your service department and met Randy Spayd.  "Are you picking up your car?" he asked.  I replied: "I'm bringing you a problem." 

Driving home to Cleveland from Philadelphia on the Pa. Turnpike, my wife and I stopped at a plaza for coffee.  When we returned to our car it was suddenly dead.  No lights, no starter, nothing.  A nearby driver jumped the car and we headed for the nearest town: Reading. 

We've had Hondas for years and this one is a 2006 Civic with 47,000 miles.  We've dealt with some really good Honda dealers, and Piazza Honda of Reading, will definitely make the list.  Randy never missed a beat.  He told us he'd check it out, quoted a (reasonable!) price if a new battery was needed, and told us a lounge with TV and coffee was waiting for us.  This sounded pretty good considering we'd been standing on the roadside 400 miles from home barely 30 minutes before.  The car was in the shop in ten minutes and 40 minutes later (as promised) Randy was back with the key.  We rolled out of the driveway little more than an hour after we pulled in. 

If we lived near the Reading area, I know exactly where I'd buy my next car!  You guys did great!

Robert W. Gardner July 27, 2010

"Feel like a Valued Customer"

They were very accommodating, professional, and understanding.  I had two Honda Cars there.  They were very helpful.  I feel like a valued customer. 

Carla Z July 26, 2010

"Postive Experience and Reliable Service"

We love our Acura RL!  Being a long time customer of Reading Acura/Honda in both sales and service our newest purchase was super exciting.  Having purchased many Hondas, moving up to the luxury vehicle of an Acura MDX and a TL we were excited to add an RL to the collection.

We looked at many vehicles, but we knew that Acura cars are reliable and offer the best value for us.  We really could not resist the new financing deal being offered, which made our decison to buy so easy.  Over the past 20 years, each time we have made a purchase from Reading Acura/Honda it has always been smooth, pleasant and fun.  We consider many members of the Reading Team our friends ( Mark, Randy, Jake, Rob S.). 

We frequently tell our friends and family about the positive experience and reliable service.  We encourage them to visit the dealership for value in both new and used cars.

Zonia & Rick L. July 25, 2010

"2nd Honda Purchase"

We were very satisfied with our salesperson, Frank Franco.  This is the second Honda we have purchased from him.  I especially like his no pressure approach and his knowledge of the Honda brand. 

Robin July 5, 2010